Useful Contacts

Looking after the Most Vulnerable

Are you worried about a vulnerable person?

If you have concerns about a child or adult who might be at risk of harm it’s important that you alert someone. If someone is in imminent danger then you should call the police on 999. If you’re concerned that someone is being exploited or abused you can contact the city’s safeguarding boards using the contact details provided below. 

Leeds Safeguarding Children Board

If you are concerned about a child’s welfare, you can contact the Leeds Safeguarding Children’s Board on 0113 222 4403. If you think a child is immediate danger call the police on 999 out of office hours (evenings, weekends and bank holidays).

Leeds Safeguarding Adult Board

If you are concerned about a person who is over the age of 18 years of age and you feel they are being abused or at risk of abuse from another person, you can seek help for them. You can contact the Leeds Safeguarding Adult Board by calling 0113 222 4401 Out of hours: 0113 378 0644

Domestic Violence

Domestic violence and abuse is a serious problem. It includes, physical, emotional, sexual and financial abuse – it is not the victim’s fault. Leeds Domestic Violence have a 24 hour helpline available by calling 0113 246 0401. Further information on local services is available here: 

Other Support Services


Delivers a variety of independent advocacy services. Advocacy means getting support to help you express your views and wishes and to help make sure your voice is heard. Someone who helps you in this way is called an advocate.

Call 0113 244 0606

Citizens Advice

Citizens Advice provides free, confidential and independent advice to help people overcome their problems. They can help you with everything from money worries to problems at work, housing to consumer rights. 

Call 0808 2 78 78 78

Citizens Advice Leeds – Citizens Advice Leeds

Money Information Centre Leeds

The Leeds Money Information Centre can help you if you’re worried about money, in debt, struggling to pay bills or thinking of taking a loan. 

Welcome to the Money Information Centre (

Money Advice Service

The Money Advice Service is an independent service set up by the government to help people manage their money.

Call 0800 138 7777


Shelter helps millions of people every year struggling with bad housing or homelessness though advice, support and legal services. 

Call 0808 800 4444

Welfare Rights – Leeds City Council

Free, confidential and impartial advice and support on a range of welfare benefits.

Call 0113 376 0452

Social Care/Carers

Adult social care Leeds

Care and support services, also known as social care services, help people who are in need of practical support due to illness, disability, old age or a low income. 
Call 0113 222 4401 to discuss difficulties you’re experiencing

Adult social care (

Age UK Leeds

Offering a range of social care, health and wellbeing services and digital inclusion projects. (helping people to get online/use new technology) for older people across Leeds. 

Call 0113 389 3000 or the national helpline on 0800 678 1174

Carers Leeds

This is the first point of advice and a listening ear for all carers. The service can be contacted by phone, email or home visit or by dropping in to the city centre base. 

Carers can call in to the city centre offices (6-8 the Headrow, LS1 6PT)

Call 0113 380 4300

Leeds Palliative Care

Are you or someone you know trying to cope with a life-limiting illness? If you need support with distressing physical and emotional problems related to the illness, or the effects of treatment, specialist palliative care is here to help.


If you or someone you know has been diagnosed with cancer, you’re not alone. Find out what to expect, get information, practical advice and support. 

Call 0808 808 00 00

Other Support Services

Home Start

Home Start help families with young children deal with whatever life throws at them. 

Call 0113 244 2419


Gingerbread works with single parents to help them meet their family’s needs. 

Call 0808 802 0925


It doesn’t matter if you’re married, living together, single, gay or straight, Relate have extensive experience in counselling, so you can rest assured you’ll find a counsellor to meet your needs. 

Call 0300 100 1234

Crossgates and District Good Neighbours Scheme

Works with and for older people to reduce loneliness and isolation in the Crossgates area.

Call 0113 2606565Home – Cross Gates & District GNO (

Leeds Directory

The easy way to find reliable, flexible services to help you live independently. Organisations providing services around the home and garden, personal care or trades are checked and vetted for peace of mind. 

Call 0113 391 8333

Leeds Housing Options

Leeds Housing Options is an advice service if you are homeless, at risk of homelessness or simply want advice about your housing options.  If you are homeless or at risk of becoming homeless, the will do everything they can to help you stay where you are or find alternative accommodation. 

Call 0113 222 4412 (9am to 5pm Mon to Fri)

The Cinnamon Trust

A charity for people in their last years and their pets.  A network of 15,000 volunteers help owners provide loving care for their pets. 

Call 01736 757 900